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Business reps discuss customer service at Chamber Café event

6:50 PM, Feb. 8, 2013
Panelists who discussed customer service at the Chamber Café on Thursday at the Best Western Lakefront Hotel are, from left, John Jagemann, owner of the Courthouse Pub, Theresa Kronforst, co-owner of Schroeder's Department Store, Dr. Jeffrey Just, owner of Just Orthodontics, and Ted Thomas, director of customer service for Manitowoc Cranes.
Panelists who discussed customer service at the Chamber Café on Thursday at the Best Western Lakefront Hotel are, from left, John Jagemann, owner of the Courthouse Pub, Theresa Kronforst, co-owner of Schroeder's Department Store, Dr. Jeffrey Just, owner of Just Orthodontics, and Ted Thomas, director of customer service for Manitowoc Cranes.
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It's important to develop a relationship with one's customers, and employees need to remember it's the customers who pay their paychecks, according to a panel that spoke at the Chamber Café on Thursday at the Best Western Lakefront Hotel.

The Chamber Café is a lunchtime presentation organized by The Chamber of Manitowoc County and held monthly except in the summer. The focus at the most recent event was customer service perspectives from different industries. Panelists and the industry they represent were: retail - Theresa Kronforst, co-owner of Schroeder's Department Store in Two ...

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