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Anita Bruzzese column: Worker happiness rubs off on customers

9:16 PM, Feb. 10, 2013
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In the past five years, the financial industry has taken a drubbing.

Plunging profits, allegations of improper behavior, customer backlash against rising fees and massive layoffs have challenged the industry.

But various sources list one bank as a best place to work, and its practices may provide a blueprint to other companies on how to keep workers engaged even during tough times. ...

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If you've ever answered "Who has the ball?" with "It's halftime," you might recognize The Airhead. Check out the characters in our cartoon gallery of oddball fans.

Special Reports