Tom Kinnard is the owner of of Kinnard Heating and Cooling. The business provides full-service residential and commercial maintenance and installation.
Each week, Press-Gazette Media talks with business leaders and owners for its Monday Conversation feature. Today, Tom Kinnard talks about how he restarted his heating/cooling business after going through a rough patch during the recession.
Kinnard closed his business and worked for someone else before starting up again, wiser for the experience. Among his lessons were to cut overhead and put resources where they get the most return: on the job site.
Q.Tell us about your business. ...